Privacy Policy

Privacy Policy

Introduction

Welcome to https://riverside-dmv-bonded-title.dmv-california.com (referred to as “Riverside DMV Bonded Title” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information about our users in accordance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://riverside-dmv-bonded-title.dmv-california.com
  2. Mobile and desktop applications associated with our services
  3. Online services and products we offer
  4. Interactions between users and our support team via emails, calls, or texts (SMS)

Please note that this policy does not cover third-party platforms or services linked to our website, as they have their own privacy policies governing user data collection and usage.

Processing Activities

This policy outlines our practices when you:

  1. Use any of our applications or services as an authorized user.
  2. Visit any of our websites that link to this Privacy Policy.
  3. Communicate with us via newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide efficient service:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Credit card details, billing addresses, and payment transaction records for processing purchases or services.
  3. Financial Information: Savings, investment, or banking account information when you choose to link them to our services.
  4. Purchase Information: Items purchased, purchase frequency, and order history.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) to personalize content and improve app performance.
  6. Location Data: Your geographical location data, obtained with your consent, for tailored service delivery.
  7. Feedback: Comments, reviews, and responses provided by users to enhance our services.
  8. Social Media Information: Publicly available information from social media platforms when you choose to connect them to your account.
  9. Product Information: Details about products or services you show interest in or purchase.

We collect this data through direct user input, interactions with our applications and websites, and automated technologies such as cookies and tracking pixels. Additionally, trusted third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We utilize cookies to enhance your browsing experience and gather analytics:

  1. Strictly Necessary Cookies: Essential for navigating our websites and ensuring basic functionality.
  2. Preference Cookies: Remembering user preferences, such as language settings or display options.
  3. Analytics Cookies: Tracking website usage statistics to improve service quality and performance.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for various periods based on legal requirements and the purpose of collection:

  1. Account Data: We keep account information as long as your account is active or as needed for legal compliance.
  2. Payment Information: Credit card details are stored securely for a minimum of 7 years due to anti-fraud regulations.
  3. Purchase History: Order records may be retained for up to 10 years for tax and accounting purposes.
  4. Analytics Data: Aggregate analytics data is anonymized and deleted after 2 years.
  5. Other Personal Data: We delete or anonymize personal data when it is no longer necessary for the purpose collected or as required by law.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Employing industry-standard encryption protocols for secure communication.
  2. Engaging trusted third-party processors who adhere to strict data protection standards.
  3. Regularly reviewing and updating our security practices to meet evolving privacy standards.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to monitor their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  4. Restriction: The right to limit the processing of your personal data in certain circumstances.
  5. Data Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.
  8. Appeals/Complaints: You can file an appeal or complaint with your local data protection authority.

To exercise these rights, please contact our Privacy Team at [email protected] or write to us at:
[Your Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us: